Without a doubt, the number one problem of a basement floor drain that does not work properly is clogging. This happens over years of failure to inspect, clean, and maintain the drain. Just as you make sure that water drains properly from your sinks, bathtub, or shower, you should pay the same attention to the basement floor drain.
There are many reasons that lead to clogging:
Human or pet hair
In some cases, we even encountered situations where the homeowner would sweep debris from the floor directly into the basement floor drain. This is a huge mistake, as the function of this feature is to drain only liquids, not solid materials.